Human Services: Strategic Communications for Organizations that Care for Our Communities

Our deep sector experience allows us to deliver communications tailored to each organization’s population, funding model, and regulatory landscape.

Typical Engagements

Our work spans proactive communications, advocacy, and high-stakes response. Examples include:

  • Messaging campaigns that advocate for funding and policy change

  • Public education initiatives to reduce stigma around mental health or IDD

  • Thought leadership content highlighting clinical expertise or innovative care models

  • Crisis communications support during allegations of misconduct or neglect

  • Internal and external communications around program closures or service transitions

  • Strategy and media outreach to spotlight organizational impact and partnerships

We collaborate closely with executives, communications teams, and legal counsel to ensure alignment, empathy, and effectiveness in every engagement.

Communications That Reflect Mission and Trust

Human services leaders must communicate with a unique blend of transparency and sensitivity. Essex Strategies supports your team with:

  • Drafting communications intended for lawmakers, sector colleagues, and other influencers

  • A clear-eyed approach to risk, scrutiny, and public accountability

  • Language that respects client dignity while meeting stakeholder expectations

Whether you’re seeking visibility or managing visibility, we help you show up with care and credibility.

Human services organizations fulfill essential roles in society while operating in environments of high accountability, emotional complexity, and public visibility.

Essex Strategies partners with these mission-driven entities to deliver communications that balance compassion with credibility. Whether shaping public understanding, securing state support, or responding to sensitive challenges, we help you communicate with clarity and purpose.

Who We Serve

We support a broad and diverse range of human services organizations, including:

  • Nonprofits serving individuals with intellectual and developmental disabilities (IDD)

  • Providers supporting those with acquired brain injuries or complex behavioral health needs

  • Special education schools and therapeutic day programs

  • Community health centers, physician practices, and healthcare systems

  • Human service transportation companies and accessibility providers

  • Senior care organizations, home health agencies, and hospice providers

  • Health plans, medical associations, and academic journals

Let’s Start the Conversation

Essex Strategies is proud to support the organizations that support our communities. We help you communicate the importance of your work—with strength, care, and integrity.

Contact us to learn how we can support your communications needs in the human services sector.

Related Services

Our work with human services clients often draws from a wide range of communications capabilities. Explore related offerings:

Strategic Communications

Crisis & Issues Management

Media Relations

Media Training

Legal Communications

Public Affairs and Advocacy